Job Title: Graduate Interns (20 No Experience Customer Service Jobs)
Organization: UGAFODE Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
Reports to: Credit Supervisor and Branch Operations Supervisor
About UGAFODE:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank's regulations and guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Credit Officers on the graduate programme will be responsible for recruiting of clients, mobilizing savings and visiting prospective clients homes and business to access the credit worthiness and will manage the portfolio effectively and efficiently to ensure sustainability. The Banking officers & Sales and Marketing staff on the graduate programme will be responsible for attending to customer inquiries in the banking hall, customer service, KYC and savings account opening, relationship building, paying out and receiving cash at the till, processing MTS & mobile money transactions, and marketing of all UGAFODE products and services.
Key Duties and Responsibilities:
· Responsible for the mobilisation for deposits
· In charge of mobilisation for customers
· Tasked with relationship management
· Loan appraisal, monitoring and recovery
· Carry out Teller Operations
· Provide cordial customer service
Qualifications, Skills and Experience:
· The ideal candidates for the UGAFODE Graduate Interns must hold a Bachelor’s degree in Microfinance, Business or a related field
· High level of integrity and commitment to excellence
· Good customer service and relational skills
· Excellent communication skills
· Good marketing skills
How to Apply:
All suitably qualified and interested candidates should send their applicationswhich should include a motivation letter and an up-to-date detailed CV, certified copies of complete academic transcripts and professional certificates. Your applications should include names of three professional referees and a day-time telephone contact. Send them to:
Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda
Email to: recruitment@ugafode.co.ug (Please indicate the position you are applying for)
Deadline: 2nd December, 2016
